The following is required before resetting the password:

Access to the front panel of the HP Surestore DLT library.
From the Home screen, press Main.
From Main, press Information.
From Information, press More.
From this menu, press Date and Time.
Write down the date (including year) and time.

The display shows a valid date and time
Do the following:

Press the left-most button (button 1). This button is not labeled. A warning message to call service will appear.
Press OK.
The Call Center must then calculate a special password based on the date and time, using the following formula:
(Hours * 1001) + (Days * 101) + Month + Year (all 4 digits) = subtotal
Multiply the subtotal by 123. If this multiplication results in a number greater than 99,999,999 (this should never happen), use the special password of 44122333.
Since the only valid choices are 1-4 for each digit, follow these rules:
If the digit=0 (zero), make the digit=1
If the digit=9, then make digit=1
If the digit>4, subtract 4 from the digit
If the digit does not meet any of the above, leave the digit unchanged. If the result is less than 8 digits, add leading 1s to make it eight digits in length.
NOTE: As an example, 2000 02/07 2:30 is displayed (February 7, 2000 at 2:30). Plugging in the numbers: (2 * 1001) + (7 * 101) + 2 + 2000 = 4711
4711 * 123 = 59453
Convert all digits to be between 1 and 4 = 131413
Add the leading 1s to make it eight digits long – 11131413
Enter this special code to the front panel.
Press OK. The screen will confirm that the password has been reset.
Set a new password.

I had an issue where installing the Vsphere client 5.x on a WIndows 8 machine resulted in the following error :

“The product can only be installed on WIndows Sp2 and above”

WTF…. this is above Win XP SP2.

Well the fix: Simply run the install in Compatibility Mode for Win7.

 

I had an issue with one user on the network after successfully migrating his mailbox from Exchange 2003 to Exchange 2010. His outlook (2007 in this case) couldnt display messages in his inbox. We tried changing the Message Format  from HTML to Rich Txt or Plain Txt (Tools>Options>Mail Format>Message Format) but that didnt work. Created a new mail profile, repaired his local email account, still no luck.  EvenInterestingly, he tried logging onto several desktops but still had the same issue.

Finally, i notice at the bottom of his email, the following footnote:

—————————————————————————————————————————–

__________ Information from ESET Smart Security, version of virus signature database 4628 (20091122) __________

The message was checked by ESET Smart Security.

http://www.eset.com

——————————————————————————————————-

Upon uninstalltion of the AV, it worked.  You may not need to uninstall your AV but maybe configure to allow/stop email scanning etc. As for this case, there was already a corporate AV agent installed also.

Tips:

  • Check AV for inteference with mailbox
  • Check Mailbox option on server
  • Double check display using Outlook Web Accces